TERMS & CONDITIONS

 

Welcome to Etherly.

These Terms & Conditions govern your access to and use of [WEBSITE URL] and your purchase of products from Etherly.

By accessing our website or placing an order, you agree to these Terms & Conditions.

1. About Etherly

Etherly is a direct-to-consumer brand offering sensory, wellness and ritual products through its online store.

All references to “Etherly”, “we”, “us” or “our” refer to [LEGAL ENTITY NAME], having its registered office at GF-36 Paras Trade Centre, Gwal Pahadi Sector-2, Sector -45, Gurgaon- 122003, Haryana

 

“Customer”, “you” or “your” refers to any person accessing the website or purchasing our products.

2. Products

We make reasonable efforts to ensure that product descriptions, photographs, colours, dimensions and other information displayed on the website are accurate.

However, slight variations may occur due to:

·       Screen and device settings

·       Natural variations in materials and botanicals

·       Handmade or naturally sourced components

·       Manufacturing and batch variations

Such variations do not necessarily constitute a product defect.

3. Product Information & Safety

Please read all product descriptions, directions, warnings and care instructions before use.

Certain Etherly products involve heat, flame, fragrance, botanicals, oils or topical use. Products must be used only as directed.

For products involving fire, including candles, incense, Palo Santo and sage, never leave the product burning or smouldering unattended.

Keep products away from children, pets, flammable materials and unsafe surfaces where applicable.

Etherly products are not intended to diagnose, treat, cure or prevent any disease or medical condition unless expressly stated and legally permitted.

4. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to change prices, offers and promotions at any time.

The price applicable to your order will be the price displayed at the time the order is placed.

5. Orders

Placing an order constitutes an offer to purchase the selected products.

We reserve the right to refuse or cancel an order in circumstances including:

·       Product availability issues

·       Pricing or listing errors

·       Suspected fraudulent transactions

·       Incorrect customer information

·       Other circumstances permitted under applicable law

If we cancel an order after payment has been received, the applicable amount will be refunded.

6. Payment

Payments may be made using the payment methods made available on our website.

You agree to provide accurate and complete billing and payment information.

7. Shipping & Delivery

Orders will be shipped to the delivery address provided at checkout.

Estimated delivery timelines displayed on the website are indicative and may vary due to courier delays, weather, public holidays, remote locations, logistical disruptions or circumstances beyond our reasonable control.

Please ensure that your delivery information is accurate before completing your order.

8. Returns & Refunds

All returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms & Conditions.

We do not accept general returns or exchanges for change of mind or product preference.

Damaged, defective, incorrect or missing products will be handled in accordance with our Return & Refund Policy and applicable law.

9. Intellectual Property

All content on the Etherly website, including but not limited to:

·       Brand name

·       Logos

·       Product names

·       Photographs

·       Product descriptions

·       Graphics

·       Videos

·       Designs

·       Text

·       Website layout

is owned by or licensed to Etherly and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute or commercially exploit our content without prior written permission.

10. Website Use

You agree not to:

·       Use the website for unlawful purposes

·       Attempt to gain unauthorised access to our systems

·       Interfere with website security or functionality

·       Copy or reproduce website content without permission

·       Submit false or misleading information

·       Use the website to engage in fraudulent activity

11. Third-Party Services

Our website may use third-party services including payment gateways, logistics providers, analytics services, technology providers and other service providers.

Their services may be subject to their own terms and privacy policies.

12. Limitation of Liability

To the extent permitted by applicable law, Etherly shall not be responsible for indirect, incidental or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.

13. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Subject to applicable consumer-protection laws, courts having jurisdiction over [CITY, STATE] shall have jurisdiction over disputes arising from these Terms & Conditions.

14. Changes to These Terms

We may update these Terms & Conditions from time to time.

The updated version will be published on this website with the revised effective date.

15. Contact

Etherly Earth Pvt Ltd.
Email: email@etherly.in

Phone: +919810852368

Registered Address: GF-36 Paras Trade Centre, Gwal Pahadi Sector-2, Gurgaon Sector 45, Sector -45, Gurgaon- 122003, Haryana